Product Care

Different types of materials

Caring for Solid Timber Furniture: Maintenance Tips for Long-Lasting Beauty

Solid timber furniture is unique, durable, and timeless — a true investment that can last for generations with the right care. Regular timber maintenance helps slow the natural aging process of hardwood and can even prevent deterioration altogether. Because hardwood furniture is naturally strong and resilient, minor damage can often be easily repaired, keeping your pieces looking their best for years to come.

Good to Know

Timber surfaces can be sensitive to moisture and temperature changes. Condensation from hot or cold glasses may penetrate the finish and cause white, cloudy rings on the wood. To protect your furniture from everyday wear, always use coasters and placemats when placing drinks or hot dishes on the surface.

Do’s: How to Care for Your Solid Timber Furniture

Clean and polish regularly – Depending on usage, polish your timber furniture every 6–8 months to preserve its natural sheen and protective finish.
Use coasters and placemats – Prevent water rings, scratches, and stains by using coasters under glasses and placemats during meals.
Dust frequently – Dust every few days to maintain a smooth, shiny surface and prevent buildup from settling into the wood grain.
Wipe spills immediately – Blot any spills or sticky residue with a slightly damp cloth, wiping in the direction of the wood grain, followed by a dry towel to remove moisture.
Protect from heat and sunlight – Keep furniture indoors and away from direct sunlight, heating vents, and windows. Extreme heat can cause timber to warp, crack, or fade over time.

Don’ts: What to Avoid When Cleaning Hardwood Furniture

Avoid harsh chemicals or solvents – Never use cleaners containing bleach, alcohol, ammonia, silicone, or strong chemicals, as these can strip or stain the finish.
Skip abrasive tools – Avoid scouring pads or rough cloths that may scratch the timber surface.
Don’t neglect natural products – Opt for natural or wood-safe cleaners specifically formulated for solid timber furniture.

Final Tip

Proper solid timber furniture care not only enhances the natural beauty of your wood but also ensures it lasts a lifetime. By following these simple maintenance habits, you’ll keep your hardwood pieces looking stunning, resilient, and rich in character.

Caring for Recycled Timber Veneer Furniture: Maintenance and Care Guide

The timber used in this range is recycled elm timber veneer, giving each piece a unique, handcrafted finish. These furniture items are handmade, and every surface tells its own story. Because reclaimed timber naturally features distinctive characteristics such as cracks, splits, grain variations, and natural imperfections, each piece is one-of-a-kind. These natural features are filled and evened out using square timber fillings where required, adding to the furniture’s rustic charm and individuality.

Good to Know

All timber surfaces mature and mellow in colour over time. These aged, rustic features should be celebrated as part of the timber’s natural beauty — not seen as defects or flaws.

Keep in mind that sudden or extreme changes in temperature or humidity can cause timber to crack, warp, or split. Because reclaimed timber is more porous, it’s especially susceptible to moisture and heat damage, so it’s important to protect your furniture from these elements.

Do’s: How to Maintain Reclaimed Timber Furniture

Clean and polish regularly – Depending on use, polish your timber furniture every 6–8 months (or as needed) to preserve its finish and enhance durability.
Use coasters and placemats – Prevent water rings, scratches, and stains by always using coasters under glasses and placemats during meals.
Check table fixings periodically – Over time, screws and fittings can loosen. Re-tighten as necessary, taking care not to over-tighten.
Keep furniture indoors – Avoid placing reclaimed timber near direct sunlight, heating vents, or windows, as it is not suitable for outdoor use.
Apply a protective varnish – Every 8–12 months, apply an even coat of clear protective varnish to maintain quality and protect the surface. Always spot-test first, as some timbers may darken.
Blot spills immediately – Wipe any spills or sticky residue with a slightly damp cloth, following the direction of the grain. Then dry thoroughly with a soft towel.
Dust frequently – Use a dry, lint-free cloth to keep the surface clean and prevent buildup.

Don’ts: What to Avoid When Caring for Timber Veneer

Avoid direct contact with liquids or food scraps – Moisture can easily penetrate the surface and cause permanent damage.
Don’t use harsh detergents or cleaning chemicals – These can strip or discolour the timber veneer. Use only timber-safe or natural cleaners.
Avoid dragging furniture – Always lift items carefully with two people to prevent strain or damage to the table legs and frame.
Keep unsealed potted plants off surfaces – Moisture can become trapped under the pot, leading to water stains, swelling, or wood rot.

Final Tip

Caring for recycled or reclaimed timber furniture is about protecting its natural beauty while embracing its imperfections. With regular maintenance, gentle cleaning, and environmental care, your sustainable timber furniture will continue to bring warmth, character, and charm to your home for years to come.

Caring for Marble Furniture: Maintenance Tips for a Timeless Natural Stone

Marble is a natural, organic stone known for its elegant appearance and luxurious feel. However, it is porous, soft, and more sensitive to chemicals compared to harder stones such as granite. Because of this, marble surfaces can show wear sooner, but with the right care and professional polishing, they can be fully restored to their original beauty.

Good to Know

Marble’s porous nature means that liquids and food residue can easily seep into the stone, leaving permanent stains or marks. To maintain the pristine look of your marble surface, clean up spills immediately using a lightly dampened cloth, then dry thoroughly with a soft towel. This quick action will help minimize imperfections and preserve the stone’s natural shine.

To further protect your marble furniture, avoid placing cold or hot cups, plates, or potted plants directly on the surface. Condensation and heat can cause discoloration and ring marks. Always use coasters, placemats, or protective pads to prevent damage.

Avoid Using These Cleaning Solutions on Marble

Marble is highly sensitive to acidic and abrasive cleaners, which can dull or etch the surface. To keep your marble in excellent condition, avoid using the following products:

General-purpose household cleaners
Bathroom or grout cleaners
De-scaling solutions
Vinegar or ammonia-based products
Abrasive scrubbing agents
Acid-based cleaners
Soft cleansers containing chemicals
Bleach or whitening agents

Final Tip

Because of its delicate composition, marble requires gentle care and attention. Regular cleaning with neutral, pH-balanced products and immediate spill management will help maintain its smooth, polished finish. For deep cleaning or restoration, consult a professional stone care specialist to bring your marble back to life without causing surface damage.

Caring for Fabric Furniture: Maintenance Tips for Long-Lasting Comfort

High-quality fabric furniture combines style, comfort, and durability. With the right care, you can extend the lifespan of your upholstered sofa, chairs, and cushions while keeping them looking and feeling fresh. Follow these essential fabric furniture care tips to maintain softness, colour, and shape for years to come.

Do’s: How to Maintain Fabric Upholstery

Vacuum weekly – Depending on usage, use a low suction vacuum with a soft brush attachment to remove dust and dirt particles. This helps prevent abrasion and extends the life of your furniture.
Dab spills immediately – Use a soft cloth or absorbent paper towel to blot spills as soon as they occur. Avoid letting stains dry to make cleaning easier.
Manage fabric pilling – Pilling is a natural part of fabric wear. Remove pills using fabric scissors or a power-operated pilling tool for a smooth finish.
Schedule professional cleaning – Have your fabric professionally cleaned once or twice a year to remove deep-set dirt and refresh the material.
Rotate seat cushions regularly – This ensures even cushioning and wear, maintaining shape and comfort over time.
Store in dry, ventilated rooms – Keep furniture on solid, level flooring in areas with good airflow.
Plump cushions regularly – Gently fluff cushions with your hands to restore shape after daily use or transport.
Avoid extreme temperatures – Keep furniture at least 30cm away from radiators, air conditioners, and direct heat sources.
Distribute weight evenly – Avoid sitting in the same spot repeatedly to prevent sagging or deformation.
Lift, don’t drag – When moving furniture, lift it with care to avoid frame or leg damage.
Vacuum crevices – Use low suction to clean between cushions and seams as needed.

Don’ts: What to Avoid When Caring for Fabric Furniture

Avoid direct heat or sunlight – Exposure can cause fading, fabric weakening, and dryness.
Keep sharp objects away – Avoid placing shoes, zippers, or abrasive items on the fabric, as they can pull fibres or cause tears.
Do not sit in wet clothing – Moisture can cause watermarks, mould, or dye transfer.
Avoid harsh cleaning products – Do not use chemical or oil-based solvents, which can stain or degrade fabric fibres.
Don’t sit on armrests – This can warp frames or rupture seams.
Be mindful of pets – Animal claws and teeth can cause scratches, punctures, or frays.

Important Points for Upholstered Furniture Care

Moisture

Our products use natural wood and moisture-sensitive materials. Maintain an indoor climate with 45–60% relative humidity and a temperature between 10–25°C to preserve structure and finish.

Sunlight

Over time, fabric colours naturally fade. To slow this process, keep furniture out of direct sunlight whenever possible.

Wear and Tear

Regular use results in natural material changes — leather develops unique markings, and fabric may form gentle folds. These are not defects but part of the material’s character.

Pilling

Natural fibre fabrics may form small pilling balls due to friction or humidity. This is normal and can be removed with a depilling tool. After 3–4 treatments, pilling usually stops.

Storage

Ensure furniture is placed on a flat, stable surface to prevent creaking or frame distortion.

Fabric Variation

Minor colour or texture variations can occur due to the dyeing process. These variations are a natural result of handcrafted textile production.

Clothing and Accessories

Dark or new denim, as well as clothing with metal studs or embellishments, may transfer dye or cause snags. Take care when sitting on light-coloured fabrics to avoid marks or scratches.

Final Tip

Consistent care and gentle maintenance are key to prolonging the life of your upholstered furniture. By cleaning regularly, avoiding harsh conditions, and protecting fabric from damage, you can preserve the comfort, beauty, and quality of your sofa or armchair for many years.

Good to Know

Pay extra attention to the areas that come into contact with skin and hair as they will show the first signs of wear and tear. Always be mindful of sharp or abrasive objects such as shoes and zippers that can damage the leather. Also note that dye transfer from clothes or other fabrics is possible.

Real Leather

Do's

Dust weekly or use a soft vacuum attachment to avoid the leather being scratched by loose particles.
Depending on how often you use your leather furniture, apply a leather cleaner and condition once every 6-8 weeks.
Immediately blot any spills that come into contact with the leather. Use a clean and dry cloth gently blotting the affected area. Do not wipe as this may cause the spill to spread and damage other areas. Avoid vigorous rubbing when cleaning the leather.
Store furniture in dry, ventilated rooms on tough flooring.
Plump cushions with your hands to restore its shape after transportation.
Keep furniture away from radiators, air conditioners and extreme temperatures (at least 30cm distance).
Protect your furniture from direct sunlight, which can discolour and dry out leather.
We recommend dispersing weight evenly across the seat, rather than repeatedly sitting in the same spot.
To prevent the leather from drying out and help it to stay soft, use professional leather conditioners with a PH between 5-7 periodically.

Don't

Avoid over cleaning the furniture which can damage the protective layer and cause the leather to deteriorate prematurely.
Avoid soaking the leather in any liquids.
Avoid the use of detergents, alcohols, soaps, shoe polish, wax, window cleaner, silicone, saddle soap or any cleaning product not designed for leather as these may cause damage and discolouration.
Avoid sitting on the furniture with wet swimming clothes or towels, which can leave a watermark on the leather – contributing to bleaching, mould growth and dye transfer.
Avoid placing leather products directly in sunlight.
Do not jump or apply sudden force to the furniture. This may damage the frame or suspension.
When moving furniture from one place to another, lift do not drag.
Do not sit on the armrests as this can cause deformities or rupture the seams.
Take caution with pets around furniture. Their claws and teeth may cause damage.
Jeans and other dark clothing may leave stains or marks on furniture. Take extra care when wearing clothing that is new or not pre-washed.

Normal Cleaning

Dust frequently with a clean, dry cloth.
Vacuum crevices on a low suction when needed.
If leather is soiled, it can be wiped with a soft, slightly damp cloth with lukewarm water. Dry excess water immediately as it could cause leather to bloat.
Do not use saddle soap, cleaning solvents, oils, furniture polishes, varnish, abrasive cleaner, detergents, or ammonia on leather; they will ruin the finish, causing it to become sticky and cracked. Stick to lukewarm water all the time.
Do not spot clean leather; always clean the entire surface.
Let the leather air-dry; never use a hair dryer or other heat source to dry leather as they could cause leather to deform and harden.

Spots and Spills

Blot excess spills and stains immediately with a clean cloth or sponge.
For stubborn spots and stains, apply a mild, nonabrasive solution with a clean, wet cloth. Rinse well and let air-dry.

Butter, Oil or Grease

Wipe the leather with a clean, dry cloth and let the remainder of the oil dissipate into the leather.
Do not apply water or try to wash a grease spot.
If the stain remains, seek for professional advice.

Scratches

As an inherent feature, top-quality waxed and oiled leather is easy to scratch. Light scratches caused by daily use can be removed by repeatedly rubbing the scratched spot with your finger pad.
For scratches caused by sharp objects such as toys, jewellery, and buckles, spread a small amount of professional leather wax or filler to the spot using a soft, lint-free cloth and allow leather to fully absorb.
For deeper scratches, professional care products will be required. Contact our customer support if necessary.

PU Leather

Polyurethane leather otherwise known as ‘PU’ leather is a polymer composite material made of one or more layers of PU and a woven or non-woven textile backing such as bi-cast or ground leather. This fabric provides the most realistic imitation of leather when it comes to its soft supple texture.

Do's

PU leather should be dusted with a dry or slightly damp lint free cloth.
It is advisable to use a faux leather cleaning and maintenance kit on the item and use as directed on the packaging.
Cleaning can also be performed with warm water and nonabrasive cleaner.

Don't

Avoid placing PU leather products directly in sunlight.
Be conscious of clothes that are indigo dyed (like jeans) or strong colours that can transfer onto light colours. Be sure to give this a wipe as soon as you notice it, as it is the kind of stain that will penetrate if left. A quick wipe down with a baby wipe after use should resolve this if attended too quickly.
Avoid the use of detergents, alcohols, soaps, shoe polish, wax, window cleaner, silicone, saddle soap or any cleaning product not designed for leather as these may cause damage and discolouration.